What to Expect:
Support Services – A wide variety of services are provided to help you become and remain successful with your client accounts.
Support Managers – Support Managers are in place to help with your quality and metrics. They will guide you on how to perform better and provide better service to your accounts.
Tuition Reimbursement Program – Email [email protected] to learn more about this program.
Payroll Report Processing – You will receive a detailed report.
Important Documentation – A copy of your client opportunity and SOW is kept on file for the time frame in which we provide services to you.
Research & Resolution – Our dedicated team will advocate on your behalf, researching every issue and providing the detailed feedback that we receive and expediting a resolution.
Administrative Support Fee – At Soluceo LLC, our ultimate goal is to be the most Admired and Top Performing Call Center. In an effort to provide the support and infrastructure necessary for our clients to achieve top performance our Administrative Support Fee to you is a Flat Platform Service Fee of $50.00 per invoice period (Arise Platform fee of $19.75 is included).
Direct Deposit Option –There are two invoice periods, the 15th and the end of the month.